FREQUENTLY ASKED QUESTIONS

We upgraded to a newer boat that is able to operate offshore for our whale watching tours and Ocean Extreme thrill rides as well as catering for larger groups on the lake. The old yellow boat, the Cheeky Bee, will be sadly missed. It was a fantastic boat and gave us years of fun and excitement. It has a new home now in the Whitsundays.

Not only is Ocean Extreme a longer ride, but it takes you to the extremes of jet boating. We take you out through the heads and into the surf where we ride the waves. You get to take in more of the sights that you wouldn’t see on the Lake Thrill

JetBuzz is the ONLY jet boat operator in New South Wales which goes into the ocean. You can’t find an experience like this anywhere else in New South Wales!

Yes you do. Our passengers are required to check in at least 10-15 minutes prior to their scheduled departure time.

As you will need to hold on with both hands during spins, unless you have a head or chest-mounted GoPro, you cannot take cameras on board as this could be a risk to yourself or others. We cannot be responsible for the safety of your camera or personal goods. JetBuzz has a camera mounted to the boat that takes your pic every two seconds + some short video to capture all of the action (and your expressions). We put them all on a USB and they are ready for you to take home shortly after the ride for just $30.

Our lovely office staff can keep all of your valuables safe. Leaving them safe in your car with keys in the hands of our staff is another option.

Bookings are indeed essential! The more notice we have, the better chance you have at securing a seat. Please book online. Or you are more than welcome to call us or come along on the day, as we often have a couple of spare seats.

If a specific time is not available, give us a call and we’ll do our very best to fit something in for you.

Yes, all children must be at least 5 years old and 120cm tall if not travelling with an adult. All passengers should be able to reach the handrails and hold on firmly. Passengers aged under 18 years must have an adult sign on their behalf.

5 to 14 years.

It is advised that any passengers who may be pregnant, had any recent injuries, suffer from neck, back, or heart conditions, or think it is a risk for them to ride must realize that the decision is at their own risk.

The jet boat holds a maximum of 21 passengers, each in their own comfortable seat. We are only allowed to take 12 on the Ocean Extreme tour.

It varies on which ride you have chosen. Lake Thrill is a 25-minute experience, whereas the Ocean Extreme is 60min. If you are chartering for a group and are working on a budget we can work with you and offer it to be however long (or short) you wish! We can make custom rides, special pick up locations, and more.

Visit our water sports page and select an activity to view full pricing.

We also cater rides and packages to suit your budget for group bookings, parties etc.

It is best to wear comfortable clothing that you won’t mind getting a bit wet! When it’s cooler weather, make sure you bring a jumper to keep you warm. We can provide waterproof spray jackets to all jet boaters. However, there’s no guarantee you will stay dry, so bring a change of clothes if you have fancy dinner plans. Footwear is recommended (flip flops/sandals are fine). For the ladies, flat shoes are best!

WINTERR RIDE- Yes we do rides in the winter. Our #1 tip is LAYER UP. It’s a great idea to wear a warm hoodie or something similar with shoes. A spare change of clothes is a good idea for the drive home.

Yes… BUT we can provide waterproof ponchos, you may still get wet but not as much. Every ride is different according to the weather conditions from a mild spray to very wet. If you want to stay on the dryer side, we suggest you sit towards the front of the boat. Our office staff can look after for your valuables while you are on the ride.