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Terms & Conditions

Terms and Conditions

BOOKINGS

Payment in full is required at time of booking

Booking times can be rescheduled up to 48 hours prior to the departure time at no cost.

Cancellations must be received at least 48 hours prior to departure time otherwise no refunds given.

We do not operate the jet boat if it is raining above a drizzle. In the event of rain, JetBuzz will determine” if the ride or Boat Hire will be cancelled or not. In this case cancellations will be accepted on the day of departure and either rescheduled or refunded

If JetBuzz cancel a ride or a boat hire due to bad weather we will reschedule. If this is not possible booking fee will be refunded.

CORPRATE OR CHARTER GROUPS

A 25% deposit is required within 7 days of the booking being placed, with final payment, along with final numbers 7 days before the event.

See regular terms and conditions for cancelation policy & weather policy

Charter Conditions will be set out in the Charter Confirmation E-mail

ALL PASSENGERS (Jet Boat)

Must be a minimum of 5 years of age to ride the jet boat. Must be a minimum of 1.3 meters tall otherwise need to be accompanied by an adult.

Must check-in and be ready to board the vessel at least 15 minutes prior to the departure time. JetBuzz reserves the right to reassign seats if customers do not arrive by this time.

Any person who may be pregnant, suffer from back, neck or heart conditions, or have previous injuries that may cause a risk to their health, must not ride with JetBuzz Jet Boats

All passengers board and ride with JetBuzz  at their own risk.

All passengers will be required to sign an assumption of risk form prior to departure.

Passengers are likely to get wet and are Advised not to carry valuable property whilst on the boat. JetBuzz accepts no responsibility for loss or damage of property.

JetBuzz reserves the right to alter price, departure time, departure point when required.

JetBuzz reserves the right to refuse rides to passengers for whatever reason.

Passengers may be filmed/photographed during the ride. JetBuzz reserves the right to use or reproduce any film/photos for any purpose without notification, compensation or payment.

 

BOAT HIRE

Must check-in and be ready to board the vessel at least 15 minutes prior to the departure time. Late arrivals may not be given additional time due to high demand on the day.

 

All persons 12 years or under must wear a lifejacket at all times.

A safety briefing will be delivered before departure with hire boat. Person in charge must be present for boat briefing and is required to enforce all rules explained and listed within booking sheet given on the day.

 

A bond will be held at time of check-in for all boats.

 

Boats will be given boundaries according to boat size, weather, and drivers competency. Failure to abide by such boundaries may result in loss of bond.

 

BOAT LICENCE

Boat licence “NOT” required for tinnies, runabouts & BBQ boats.

Boat licences are only required for the sports boat, and for upgraded 15hp Tinny. Boat Licence must be presented at time of check in.

 

Discounts/Loyalty Cards

Not valid in conjunction with any other offer.

Not valid in peak times.

Valid for Hire equipment and jet boat rides.

PEAK TIMES

For the purpose of discounts and special prices that apply outside of peak times.

Easter long weekend, June long weekend, October long weekend

All weekends during December and January

December 20th to January 26th

Loyalty card discounts apply to hire equipment and Jet Boat rides only

All listed information is correct at this time.

 

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